Shipping and Delivery Policy
At Kattwalk Couture, we are committed to ensuring a seamless shopping experience for our customers. Below is our shipping and delivery policy to guide you through the process:
Shipping Timeframe: Orders placed with standard shipping will be processed and dispatched within 3-4 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information. Please note that shipping times may vary depending on your location.
Delivery Timeframe: We strive to deliver your order within 7-15 business days from the date of dispatch. While we make every effort to ensure timely delivery, please understand that during peak seasons or due to unforeseen circumstances, delivery times may be extended. Rest assured, we are working diligently to get your order to you as soon as possible.
Free Shipping: Enjoy free shipping on all orders, no minimum purchase required. We believe in transparent pricing and want to make your shopping experience as convenient as possible.
Order Tracking: Once your order has been dispatched, you will receive a tracking number via email to monitor the status of your delivery. You can track your package directly on our website or through the designated courier service.
International Shipping: Currently, we only offer shipping within [Your Country]. We apologize for any inconvenience this may cause to our international customers and are working towards expanding our shipping capabilities in the future.
Delayed Orders: In the event of unexpected delays, such as high order volumes or external factors beyond our control, we will notify you promptly via email or phone. Your patience and understanding are greatly appreciated as we work to resolve any issues and get your order to you as soon as possible.
Contact Us: If you have any questions or concerns regarding your order or our shipping and delivery policy, please don’t hesitate to contact our customer service team. We are here to assist you every step of the way.
Thank you for shopping with Kattwalk Couture. We value your trust and look forward to providing you with exceptional service again soon.